# IT Company in Dubai & Qatar: IT Support & AMC Canonical: [IT Company in Dubai & Qatar: IT Support & AMC](https://www.fortuxpert.com/) Locale: en Purpose: FortuXpert is an IT company for SMEs in Dubai, Abu Dhabi and Qatar. IT support, IT AMC, Microsoft 365, cybersecurity and networking from one team. Content updated: 2026-11-10 Source revision: local-2026-11-10 Maintenance owner: FortuXpert (hello@fortuxpert.com) [Topic map](https://www.fortuxpert.com/llm/topics/company.md) · [Complete scoped map](https://www.fortuxpert.com/sitemap.md) ## IT company in Dubai, Abu Dhabi & Qatar Every layer of your IT, **held by one team.** Email, cloud, firewalls, networks, CCTV and daily support. FortuXpert plans, secures and runs it all for small and mid-sized firms in the UAE and Qatar, on one plan. - [Book a free IT assessment](https://www.fortuxpert.com/contact) - [Find the right solution](https://www.fortuxpert.com/solutions) - **160+** Microsoft 365 users onboarded - **12** IT services under one contract - **UAE · Qatar** On-site and remote support - **1 team** Your direct line when it matters ## Most IT problems aren't bad luck. They're unmanaged. These are the six patterns we see most often when we first assess an SME's IT. 01 ### Downtime nobody planned for A failed laptop, a full server or a dropped Wi-Fi network stops work. Without maintenance, small faults turn into lost days. 02 ### Security gaps you can't see Accounts without MFA, unpatched PCs and a basic router are how most small businesses get breached. 03 ### Costs that arrive as surprises Pay-per-visit support, emergency purchases and forgotten renewals make IT impossible to budget. 04 ### Knowledge locked in one person When only one person, or one former vendor, knows the passwords and setup, every change is a risk. 05 ### Too many vendors Email from one company, the network from another, CCTV from a third. When something breaks, nobody owns it. 06 ### Senior staff doing IT Owners and managers end up resetting passwords and calling suppliers instead of running the business. ## Everything your business IT needs. Open a service to see what's included. Each one has its own detailed page. ### Business Email & Microsoft 365 Microsoft 365 licensing, migration and admin, with professional email on your own domain. Give every employee a professional, secure mailbox on your own domain, with Teams, OneDrive and Office apps, without a long, painful migration. - Microsoft 365 Business Basic, Standard and Premium licensing - Mailbox migration from Gmail, cPanel, Zoho or other hosts with zero lost mail - Domain, DNS, SPF, DKIM and DMARC setup for reliable delivery - Teams, SharePoint and OneDrive rollout and permissions [View Business Email & Microsoft 365](https://www.fortuxpert.com/services/microsoft-365-business-email) ### Cloud Solutions Move servers, files and apps to Azure or Microsoft 365 with a plan that fits your budget. We design and migrate cloud environments that are secure, cost-controlled and simple to run, whether you are moving file servers to SharePoint, line-of-business apps to Azure, or building a hybrid setup. - Cloud readiness assessment and migration roadmap - Azure virtual machines, storage and networking - File server to SharePoint / OneDrive migration - Hybrid identity with Microsoft Entra ID [View Cloud Solutions](https://www.fortuxpert.com/services/cloud-solutions) ### IT Infrastructure Management Servers, storage, endpoints and Active Directory kept healthy, patched and documented. Your infrastructure should be invisible: always on, patched and documented. - Server and storage deployment and lifecycle management - Windows Server, Active Directory and Group Policy - Patch management for servers and workstations - Asset inventory and documentation [View IT Infrastructure Management](https://www.fortuxpert.com/services/it-infrastructure-management) ### Managed IT Services (MSP) A fixed monthly plan covering monitoring, maintenance, security and support. Get a full IT department for a predictable monthly fee. - Proactive monitoring of servers, network and endpoints - Scheduled maintenance and patching - Helpdesk support for your staff - Security baseline, antivirus and backup checks [View Managed IT Services (MSP)](https://www.fortuxpert.com/services/managed-it-services) ### IT AMC (Annual Maintenance Contract) A fixed yearly contract covering preventive maintenance, support visits and repairs for your IT. An IT AMC gives you planned maintenance and fast support for your computers, servers, network and printers for one fixed yearly fee. - Scheduled preventive maintenance visits - Remote and on-site support for users and devices - Servers, network, Wi-Fi, printers and CCTV covered - Patch, antivirus and backup health checks [View IT AMC (Annual Maintenance Contract)](https://www.fortuxpert.com/services/it-amc-annual-maintenance-contract) ### IT Support & Service Responsive remote and on-site support for your team, on demand or on contract. When something stops working, you need a person who answers and fixes it. - Remote helpdesk for users and devices - On-site support visits - New user and workstation setup - Printer, Wi-Fi and peripheral troubleshooting [View IT Support & Service](https://www.fortuxpert.com/services/it-support) ### Cybersecurity Firewalls, endpoint protection, MFA and email security that close the common gaps. Most breaches start with a phishing email, a weak password or an unpatched device. - Next-generation firewall deployment and configuration (e.g. FortiGate) - Endpoint protection and device hardening - Multi-factor authentication and conditional access - Email security, anti-phishing and DMARC [View Cybersecurity](https://www.fortuxpert.com/services/cybersecurity) ### Cloud Backup & Disaster Recovery Automated, tested backups for Microsoft 365, servers and endpoints, plus a recovery plan. Backups only matter if they restore. - Microsoft 365 backup (mail, OneDrive, SharePoint, Teams) - Server and virtual machine backup - Off-site and immutable cloud copies - Defined recovery time and recovery point targets [View Cloud Backup & Disaster Recovery](https://www.fortuxpert.com/services/cloud-backup-disaster-recovery) ### Hardware & Networking Structured cabling, switching, Wi-Fi, firewalls and 3CX business phone systems. A fast, reliable office network is the foundation for everything else. - Network design, structured cabling and rack builds - Managed switches and routing - Enterprise Wi-Fi surveys and deployment - Firewall and VPN for remote and branch access [View Hardware & Networking](https://www.fortuxpert.com/services/hardware-networking) ### Software Licensing Genuine Microsoft and business software licences, managed and right-sized. Stay compliant and avoid paying for licences you don't use. - Microsoft 365, Windows and Server licensing - Security and backup software subscriptions - Licence audits and right-sizing - Renewal tracking and consolidated billing [View Software Licensing](https://www.fortuxpert.com/services/software-licensing) ### Smart Surveillance Systems IP CCTV, NVRs and remote viewing designed, installed and maintained. Protect your premises, sites and people with modern IP surveillance, designed for clear images, secure remote viewing and reliable recording. - Site survey and camera placement design - IP cameras, NVRs and storage sizing - Secure mobile and remote viewing - Network segmentation for camera systems [View Smart Surveillance Systems](https://www.fortuxpert.com/services/smart-surveillance) ### Web Development Fast, modern business websites and landing pages, built to convert and easy to update. Your website is often the first impression. - Company websites and landing pages - Responsive, mobile-first design - SEO foundations and analytics setup - Hosting, SSL and domain configuration [View Web Development](https://www.fortuxpert.com/services/web-development) - [All services](https://www.fortuxpert.com/services/) ## Four ways to work with FortuXpert. Every option starts with a free IT assessment and a fixed-price proposal. ### Outsource all your IT No IT person in-house? We become your IT department under one plan. Learn more about how we outsource all your IT [More about Outsource all your IT](https://www.fortuxpert.com/plans) ### Replace your IT provider Unhappy with slow or unclear support? We take over with a documented handover. Learn more about how we replace your IT provider [More about Replace your IT provider](https://www.fortuxpert.com/switch-it-provider) ### Support your in-house IT We cover specialist work, holidays and projects alongside your IT person. Learn more about how we support your in-house IT [More about Support your in-house IT](https://www.fortuxpert.com/services/managed-it-services) ### Get one project done Microsoft 365 migration, firewall, network or CCTV, delivered as a fixed-price project. Learn more about how we get one project done [More about Get one project done](https://www.fortuxpert.com/services/) ## Clear plans. Everything included is written down. Most IT companies only reveal what a plan covers on a sales call. We publish it. Prices depend on users and devices and are fixed in your quote. ### Essentials Small teams that want reliable support and maintenance. Fixed yearly fee (IT AMC) · price on quote - Remote and on-site support in business hours. - Scheduled preventive maintenance visits. - Antivirus and patch health checks. - Asset and warranty register. - Visit reports. [Learn more for the Essentials plan](https://www.fortuxpert.com/services/it-amc-annual-maintenance-contract) MOST CHOSEN ### Business Growing businesses that rely on email, cloud and remote work. Monthly per user or device · price on quote - Everything in Essentials. - Proactive monitoring and alerts. - Microsoft 365 administration. - Managed endpoint protection and MFA. - Backup monitoring. - Monthly report and quarterly review. [Get a quote for the Business plan](https://www.fortuxpert.com/services/managed-it-services) ### Complete Businesses that want IT and security fully handled. Monthly per user or device · price on quote - Everything in Business. - Managed firewall and security reviews. - Microsoft 365 and server backup with restore tests. - Written disaster recovery plan. - 12-month IT roadmap and budgeting. - Vendor and licence management. [Learn more for the Complete plan](https://www.fortuxpert.com/contact) All plans can add projects such as Microsoft 365 migration, networking, CCTV or a new office setup. [Compare plans in detail](https://www.fortuxpert.com/plans). Enterprise-grade IT standards, sized and priced for growing businesses. ### One accountable partner Licences, hardware, networks and support from one team. No finger-pointing between vendors. ### Security by default MFA, firewalls, email protection and backups are part of every setup. ### Direct, fast response Reach an engineer by email or WhatsApp, with updates until it's fixed. ### You own everything Your accounts, passwords and documentation always stay yours. ### Free assessment We review your email, network, devices, security and backups. ### Clear proposal A prioritised plan with fixed pricing, in plain language. ### Careful rollout Migrations and installs scheduled around your working hours. ### Ongoing care Monitoring, support and regular reviews as you grow. ## A clear IT roadmap, not just a support number. Every managed client gets a written 12-month plan, reviewed every quarter. Months 1–3 ### Foundations Documentation, admin access, MFA everywhere, patching and backup checks. Months 4–6 ### Protection Firewall review, endpoint protection, email security, restore test. Months 7–9 ### Productivity SharePoint and Teams structure, device standards, onboarding checklist. Months 10–12 ### Plan ahead Hardware refresh forecast, licence review and next year's budget. ## Recent work in the GCC. [All case studies](https://www.fortuxpert.com/case-studies) ## How a Qatar construction group moved 80 users to Microsoft 365 A construction holding group needed one professional, centrally managed platform for 80 users across head office and project teams. [Read all case studies](https://www.fortuxpert.com/case-studies) - **Area:** - **Before:** - **After:** - **Email:**Mixed providers and personal addresses - One Microsoft 365 tenant on the company domain - **Licensing:**No central view of who had what - Licences managed centrally, one invoice - **Collaboration:**Files sent as attachments - Teams and OneDrive available to every user - **Administration:**Ad hoc changes by different people - New starters and leavers handled by FortuXpert ## SMEs in every sector. From 5 to 250 users. If your business runs on technology, we can support it. - [Use the solution finder](https://www.fortuxpert.com/solutions) - [Construction & contracting](https://www.fortuxpert.com/industries/construction) - [Trading & distribution](https://www.fortuxpert.com/industries/trading-distribution) - [Professional services](https://www.fortuxpert.com/industries/professional-services) - [Hospitality](https://www.fortuxpert.com/industries/hospitality) - [Healthcare clinics](https://www.fortuxpert.com/industries/healthcare) - [Real estate & logistics](https://www.fortuxpert.com/industries/real-estate-logistics) ## IT support across the UAE and Qatar. On-site visits and remote support, with response times agreed in writing. - [IT support in UAE](https://www.fortuxpert.com/it-support-uae) - [IT support in Qatar](https://www.fortuxpert.com/it-support-qatar) ### Dubai We plan, set up, secure and support IT for small and medium-sized businesses across Dubai. IT services in Dubai [More about Dubai](https://www.fortuxpert.com/locations/dubai) ### Abu Dhabi We support businesses in Abu Dhabi city, Mussafah, Khalifa City and across the emirate. IT services in Abu Dhabi [More about Abu Dhabi](https://www.fortuxpert.com/locations/abu-dhabi) ### Sharjah and the Northern Emirates We support offices, warehouses and workshops in Sharjah, Ajman, Umm Al Quwain and Ras Al Khaimah with networking, security, Microsoft 365 and day-to-day IT support.. IT services in Sharjah [More about Sharjah and the Northern Emirates](https://www.fortuxpert.com/locations/sharjah) ### Doha and Qatar We support businesses in Doha and across Qatar, working directly and with trusted local partners. Our Qatar work includes Microsoft 365 for two 80-user construction holding groups.. IT services in Doha [More about Doha and Qatar](https://www.fortuxpert.com/locations/doha-qatar) ## Practical IT advice. [Read the blog](https://www.fortuxpert.com/insights/) ### How to choose an IT support company in Qatar - 10 questions to ask Ten practical questions to ask any IT support company in Qatar before you sign, so you get reliable support, clear costs and full control of your systems. Read article [More about How to choose an IT support company in Qatar - 10 questions to ask](https://www.fortuxpert.com/insights/choose-it-support-company-qatar) ### What is included in an IT AMC in Dubai? A checklist for SMEs A clear checklist of what a good IT AMC in Dubai should cover, what is often left out, and the questions to ask before you sign. Read article [More about What is included in an IT AMC in Dubai? A checklist for SMEs](https://www.fortuxpert.com/insights/it-amc-checklist-dubai) ### Microsoft 365 Business Basic vs Standard vs Premium - which plan fits? A plain guide to Microsoft 365 Business Basic, Standard and Premium for SMEs in the UAE and Qatar, with 2026 list prices and who each plan suits. Read article [More about Microsoft 365 Business Basic vs Standard vs Premium - which plan fits?](https://www.fortuxpert.com/insights/microsoft-365-business-plans-compared) ## Questions, answered. [More questions](https://www.fortuxpert.com/faq) ### Which areas do you serve? Businesses across the UAE (Dubai, Abu Dhabi, Sharjah and the Northern Emirates) and Qatar, with remote support across the GCC. ### What size of company do you work with? Mainly small and medium-sized businesses from 5 to 250 users, in every sector. ### Can you take over from our current IT provider? Yes. We run a structured handover: audit, documentation, transfer of passwords and accounts, then a stabilisation period. ### Do you offer one-off projects? Yes. Many clients start with a single project, such as a Microsoft 365 migration or a firewall, then move to a managed plan. ### What is included in the free IT assessment? We review your email and Microsoft 365, security, backups, network and documentation, then send a written report with prioritised recommendations. There is no obligation. ### How do you price your IT support plans? Plans are priced per user or device per month, or as a fixed yearly AMC. The price is fixed in your quote after the assessment, so there are no surprise invoices. ### How quickly do you respond? Every request gets a priority level, from critical outage to routine change. The response target for each level is written into your contract. ### Do we keep ownership of our passwords and accounts? Yes, always. Admin accounts, domains and documentation belong to you, and we hand everything over if you ever leave. ## Contact FortuXpert Book a free IT assessment at [https://www.fortuxpert.com/contact](https://www.fortuxpert.com/contact) or email [hello@fortuxpert.com](mailto:hello@fortuxpert.com). FortuXpert serves businesses in the UAE and Qatar.